Have a Question/Issue?

There are multiple ways that you can contact K-BID with questions or issues.  We use a ticketing system so it is very important that all issues are funneled through the proper channels so that they can be addressed ASAP.  

How to contact K-BID: 

Send and email to: [e-mail] 

This will create a ticket on your behalf and be sent to all members of K-BID staff.  Remember to include all pertinent information, such as: 

• Affiliate Name
• Auction ID
• Bidder Number (If applicable)
• Item Number (If applicable) 
• Description of Your Issue
• Screen Shots (if applicable) 

OR

Fill out the form on the Support tab within the AKB.  

You will notice a Support button on lower right hand corner of the AKB.  This will prompt you to include all necessary information to solve your issue or answer your question.   NOTE:  The Help button within the pages of K-BID.com is primarily used for bidder support.  Please try to avoid using that form submission.  

If you cannot find the answer to your question in the AKB - please select the Contact Us button to create a ticket.