There are multiple ways that you can contact K-BID with questions or issues. We use a ticketing system so it is very important that all issues are funneled through the proper channels so that they can be addressed ASAP.
How to contact K-BID:
Send and email to: firstname.lastname@example.org
This will create a ticket on your behalf and be sent to all members of K-BID staff. Remember to include all pertinent information, such as:
- Affiliate Name
- Auction ID
- Bidder Number (If applicable)
- Item Number (If applicable)
- Description of Your Issue
- Screen Shots (if applicable)
Fill out the form on the Support tab within the AKB.
You will notice a Support button on lower right hand corner of the AKB. This will prompt you to include all necessary information to solve your issue or answer your question. NOTE: The Help button within the pages of K-BID.com is primarily used for bidder support. Please try to avoid using that form submission.
If you cannot find the answer to your question in the AKB - please select the Contact Us button to create a ticket.