Vehicles: Description Best Practices
Helpful Reference: Selling Vehicles - Best Practices and Tips
Objective:
Provide a thorough description that highlights key details, condition, and any unique features while preemptively addressing common buyer questions.
Key Information to Include:
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Make, Model, Year, Mileage, and VIN:
Basic details that buyers expect and rely on for vehicle identification. Ensure the VIN is included for verification purposes. -
Condition:
Mention any known issues (mechanical or cosmetic), including wear on tires, brakes, suspension, and transmission. Be specific about the overall condition, and note minor imperfections like scratches, dings, or interior wear. -
Maintenance History:
If available, include records or details of recent maintenance (oil changes, brake replacements, tire rotations) to instill buyer confidence. Highlight any recent repairs or services to reassure the buyer about the vehicle's upkeep. -
Features:
List any special features, such as heated seats, infotainment systems, backup cameras, or towing capacity. Make sure to mention anything that adds value or sets this vehicle apart from others. -
Damage or Wear:
Clearly note any dents, scratches, rust spots, or upholstery stains. Be specific (e.g., “1-inch scratch on left rear bumper”). Full disclosure about the vehicle’s cosmetic condition will help manage buyer expectations. -
Documentation:
Mention if the title is clean, salvage, or rebuilt, and clarify if any liens exist on the vehicle. Buyers need to know about the vehicle’s legal status before making a purchase.
Transparency Tips:
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Be Honest:
Full disclosure of even minor issues can prevent disputes and improve buyer trust. Don’t hide any known mechanical or cosmetic flaws. -
Clear Terminology:
Avoid vague terms like “good condition” without context; specify what “good” means in relation to this vehicle. For example, "good condition" might mean the vehicle runs well but has some cosmetic wear. -
Avoiding Assumptions:
Avoid phrases like “runs perfectly” without clarification. Instead, say, “No known mechanical issues; starts and drives smoothly.”
Example Description:
2018 Ford F-150 XLT, 4WD, 76,000 miles, VIN: 1FTEW1E58JKF12345
Condition: The vehicle is in good running condition with no known engine or transmission issues. Minor wear on seats, slight dent on the rear bumper, and small rock chips on the front grille.
Maintenance: Oil changed, and tires rotated in October 2024. New brake pads installed in April 2024.
Features: Includes Bluetooth, backup camera, and towing package. Clean title with no liens.
Vehicles: Photography Best Practices
Goal:
Capture the overall condition, key features, and any damage or wear to instill buyer confidence.
Lighting:
Use natural, diffused light whenever possible. Overcast days work well for even lighting. Avoid harsh sunlight, which can create glare and shadows. If indoors, use soft, even lighting to prevent harsh reflections.
Setup:
Place the vehicle in an open space with minimal background distractions. Avoid cluttered or busy environments that could detract from the vehicle’s features. A simple, neutral background helps maintain focus on the vehicle.
Key Angles & Shots:
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Exterior:
Capture front, back, side views, and a ¾ angle shot (front corner showing both front and side). These angles provide a comprehensive view of the vehicle’s condition and features. -
Interior:
Photograph front and back seats, dashboard, odometer (to show mileage), and steering wheel. Include close-ups of control panels, infotainment systems, and any unique features. -
Engine Bay:
Lift the hood and take a clear photo of the engine bay, capturing as much detail as possible. This gives buyers insight into the engine’s condition and cleanliness. -
Wheels/Tires:
Get close-up shots of each tire to show tread wear. Highlight any uneven wear or damage to the tires. -
Undercarriage (if possible):
For vehicles like trucks or SUVs, capture a shot of the undercarriage to show potential buyers the vehicle’s condition underneath. This is especially important for off-road or older vehicles.
Detail Shots:
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VIN Plate:
Take a clear shot of the VIN to confirm the vehicle's identity. This ensures the buyer can verify the vehicle’s authenticity. -
Damage or Wear:
Photograph any scratches, dents, or rust to be transparent about the vehicle’s condition. Detailed images of any flaws will help prevent disputes later on.
Common Mistakes:
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Avoid Reflections:
Position yourself so that reflections (of you or the environment) don’t appear on the vehicle’s surface. These can obscure details and detract from the clarity of the photo. -
Overexposure or Underexposure:
Adjust your camera settings to prevent glare or dark shadows. Ensure that the vehicle is evenly lit and that no details are obscured due to poor lighting.
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